Privacy Policy
Last updated: July 22, 2026
This Privacy Policy describes how PawBathBuddy (the "Site", "we", "us", or "our") collects, uses, and protects your personal information when you visit, use our services, or make a purchase from our website (the "Site") or communicate with us regarding our products and services.
By using our Site, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last updated" date.
How We Collect and Use Your Personal Information
To provide a smooth shopping experience, process orders, and improve our services, we collect personal information from different sources depending on how you interact with our Site.
We may use your information to:
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Process and deliver your orders
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Provide customer support
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Improve our website and services
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Communicate with you regarding your orders, offers, and updates
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Prevent fraudulent activities
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Comply with applicable legal requirements
Personal Information We Collect
Information You Provide Directly
When you place an order, contact us, or use our services, we may collect:
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Full name
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Email address
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Phone number
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Shipping and billing address
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Order details
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Payment confirmation details
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Customer support messages or inquiries
Providing this information allows us to process your orders and provide better service.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information through cookies and similar technologies, including:
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Device information
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Browser type
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IP address
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Website usage information
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Pages visited and interactions with our Site
This information helps us improve website performance and create a better shopping experience.
Information From Third Parties
We may receive information from trusted service providers, including:
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Shopify, which helps operate our online store
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Payment gateways that process transactions securely
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Shipping and delivery partners
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Marketing and analytics providers
These providers handle your information according to their own privacy policies and applicable regulations.
How We Use Your Information
Order Processing and Fulfillment
We use your personal information to:
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Process payments
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Confirm and manage orders
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Arrange shipping and delivery
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Handle returns, exchanges, and customer support requests
Marketing and Communication
With your consent, we may use your information to send updates, offers, and promotional messages about PawBathBuddy products.
You may unsubscribe from promotional communications at any time.
Security and Fraud Prevention
We use information to detect and prevent fraudulent transactions, misuse of our services, and other harmful activities.
Cookies
Our Site uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and improve our services.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
How We Share Your Information
We may share your information with trusted third parties only when necessary, including:
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Payment processing providers
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Shipping and fulfillment partners
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Shopify and website service providers
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Customer support providers
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Marketing and analytics partners
We do not sell your personal information to third parties.
Third Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of these external websites. We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Our services are not intended for children under the applicable legal age. We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us and we will take appropriate steps to remove such information.
Security and Retention of Information
We take reasonable steps to protect your personal information. However, no online method of transmission or storage is completely secure.
We retain your information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.
Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
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Requesting access to your personal information
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Requesting correction of inaccurate information
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Requesting deletion of your information
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Managing marketing communication preferences
To exercise these rights, please contact us using the details below.
Complaints
If you have concerns regarding how we handle your personal information, please contact us. We will review and respond to your request as soon as possible.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, you can contact us at: